City Barbeque Customer Satisfaction Survey – www.tellcitybbq.com
It’s no secret that many people enjoy eating out at restaurants. Whether you’re grabbing a quick bite to eat or going out for a meal with friends, it can be a fun and rewarding experience. However, it’s also important to take note of what your customers are saying about the food and service they received. With that in mind, we’ve put together a customer satisfaction survey for your city barbeque restaurant!
How City Barbeque scored on customer satisfaction
City Barbeque scored impressively on customer satisfaction in the recently released J.D. Power 2015 U.S. Customer Satisfaction StudySM. The barbecue chain earned a score of 759 out of 1,000 points, putting it in the top quartile of all restaurants surveyed.
The study looked at satisfaction among customers with six key areas: Food, Environment, Staff, Value, Speed of Service, and Cleanliness. City Barbeque excelled in almost every category, earning top marks for Food (879 out of 1,000 points), Environment (848 out of 1,000 points), and Staff (783 out of 1,000 points).
“City Barbeque’s stellar performance confirms that our commitment to providing an exceptional barbecue experience is resonating with customers across the country,” said CEO Tom Hartman. “Our team goes beyond the basics to make sure every guest feels welcome and appreciated – this satisfaction translates into repeat business and long-term loyalty.”
Highlights of the survey
The City Barbeque customer satisfaction survey is now closed. We received a total of 567 responses from customers across our locations! Here are some of the most interesting findings:
- 93% of respondents would definitely recommend City Barbeque to friends and family.
- 95% of respondents rated their overall experience at City Barbeque as either “great” or “excellent.”
- 96% of respondents said that the quality of the food was very good, and 97% said that the quality of the service was also very good.
- 98% said that they found the atmosphere at City Barbeque to be pleasant and inviting.
How To Take the City Barbeque Customer Satisfaction Survey
- Visit the City Barbeque Customer Satisfaction Survey link at www.Tellcitybbq.com.
- Then, enter the store number printed on the top of your receipt.
- Then, click on the “Next” button.
City BBQ App
Download the City BBQ Mobile App :
Google Paly Store – https://play.google.com/store/apps/details?id=com.punchh.citybbq&hl=en_IN&gl=US
App Store – https://apps.apple.com/us/app/city-barbeque/id979145837
Important Link
- Official City Barbeque site: https://www.citybbq.com/
- Official City Barbeque Survey Link – http://www.tellcitybbq.com/
Social Page:
Facebook: https://www.facebook.com/CityBarbequeAndCatering
Twitter: https://www.twitter.com/CityBarbeque
Instagram – http://www.instagram.com/citybbq
Conclusion
Thank you for taking the time to complete our customer satisfaction survey! Your responses will help us continue to provide the best barbecue experience possible. We appreciate your feedback and hope that you have had a positive experience with City Barbeque. If not, please let us know so we can correct the situation. Thank you again for your participation!
