Sobeys Customer Satisfaction Survey – www.sobeys.com

Are you familiar with Sobeys Customer Satisfaction Survey? It’s a great way to get feedback on how your customers feel about your products and services. The survey is short, easy to complete, and can give you valuable insights into what’s working well for you and where improvements might be needed.

The survey is open now and will run until March 31st 2019. So if you have customers who have had a positive or negative experience with your products or services, now’s the time to gather their thoughts!

Customer Satisfaction with Grocery Stores

According to a recent study by the University of Guelph, Canadians are not as satisfied with their grocery store experiences as they once were. The study surveyed 1,500 Canadians and found that only 44% are satisfied with their current grocery store, while 55% are dissatisfied. This represents a noticeable decrease from 2007, when 67% of Canadians were satisfied with their grocery store experience.

The main reasons given for dissatisfaction include high prices, poor food quality and slow service. Interestingly, the study found that Saskatchewan residents are more likely than other Canadians to be satisfied with their grocery store experience. This may be due to the lower cost of living in Saskatchewan and the availability of local food options.

Despite these findings, it’s important to keep in mind that satisfaction levels can vary drastically from one individual to another. So if you’re not happy with your current grocery store, there’s no need to feel embarrassed or hopeless – there are definitely ways to improve your experience.

Requirements Of Sobeys Survey

  • A Smart device laptop, PC, smartphone, or tablet with internet access.
  • Basic knowledge of English, French or Spanish language.
  • Valid survey email address.
  • Sobeys store receipt with a survey code.

How To Take The Sobeys Customer Satisfaction Survey

Sobeys Customer Satisfaction Survey
  • Click on the “>>>” button.
  • After that, choose only one visit for this survey.
Sobeys Customer Satisfaction Survey
  • Then, Choice the Sobeys store 0100 is located at the address shown box.
Sobeys Customer Satisfaction Survey
  • Then, select it and click on the “>>>” to continue button.

Satisfaction with the Services Provided by Sobeys

When it comes to grocery shopping, most of us are looking for reliable and consistent service. And with Sobeys, we can feel confident that we’re getting just that.

In their latest customer satisfaction survey, Sobeys found that customers are generally happy with the services they receive from the chain. In fact, satisfaction levels reached an all-time high with 89% of respondents saying they were satisfied or very satisfied with their overall experience at a Sobeys store.

This high level of satisfaction is likely thanks in part to the company’s focus on providing quality products and exceptional customer service. In fact, Sobeys scored particularly well when it came to delivering on promises made to its customers. For example, 94% of respondents said they were satisfied or very satisfied with the accuracy of product information displayed at a store.

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This level of customer satisfaction is no surprise given how central customer service is to Sobeys’ business model. The company has long been known for its commitment to excellent customer service, which has helped it build a loyal following among Canadian consumers.

So if you’re looking for a dependable grocery store that’s always willing to go above and beyond to provide great service, look no further

Satisfaction with the Variety of Products Offered

Sobeys customers are satisfied with the variety of products available in their stores. 82% of respondents say they are happy with the variety of products offered in their local Sobeys store. This is higher than the satisfaction level for any other retailer surveyed.

In addition, Sobeys customers are extremely satisfied with the quality of food and beverage products offered in their stores. 89% of respondents say they are happy with the quality of food and beverage products sold in Sobeys stores. This is significantly higher than the satisfaction levels for any other retailer surveyed.

These results show that Sobeys customers are happy with the overall experience they have when shopping at their local store. The high satisfaction levels for both food and beverage products suggest that customers are getting what they expect from Sobeys, and that the quality of these products is acceptable.

About Sobeys

Sobeys is Canada’s largest food retailer with over 2,400 stores throughout the country. Our vision is to be Canada’s favorite supermarket and by doing that, we will provide customers with healthy, affordable and high quality products. We are dedicated to providing our customers with the best possible grocery shopping experience and hope that you will join us on our journey of making grocery shopping easier for Canadians. Sobeys was founded in 1935 when its first store started operating in Cobden, Ontario and has helped serve the needs of Canadian families for more than 80 years. The Sobeys ownership interests include Empire Co., SA (51% voting interest) and Empire Company Holdings Limited (49%).

Sobeys App

Sobeys Customer Satisfaction Survey

Download The Sobeys Mobile App:

Sobeys Customer feedback Customer Service

Sobeys Customer Satisfaction Survey

Call toll-free 1-866-948-0196
Monday to Friday 8:00 am to 5:00 pm (AST)
customer.service@sobeys.com

Important Sobeys Link

Social Link:

Facebook: https://www.facebook.com/Sobeys

Twitter: https://twitter.com/sobeys

Instagram: http://instagram.com/sobeys

YouTube: http://youtube.com/sobeys

Conclusion

Thank you for taking the time to respond to our customer satisfaction survey! Your feedback is very important to us and helps us continue providing the best possible shopping experience for you. We appreciate your participation, and we look forward to hearing from you soon.

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